Cristina Stenbeck

What educational qualifications do you insist on / Do you require your PA to have a degree?

No a degree is not required. I value most of all the approach and attitude of a highly professional, experienced individual who exercises integrity, judgement and takes initiative over improving standards and convenience all while in a polite, efficient and relaxed manner acts as an extension of myself and my family to progress matters.

Would you agree that behind every great business leader is a great PA?

Yes, absolutely.  A skilled PA knows that part of the role is to make their Principal look good in whatever form that needs to take.

What makes a great PA over a competent PA?

Commitment and loyalty and a sense of pride over his/ her career as a professional in a people business. And of course the communications skills are a key differentiator in contact with the outside world.

Do you think the importance of emotional intelligence in a PA is sometimes overlooked for a strong skill set?

Yes, it can be but it is extremely important. And equally it is hard to assess situational awareness during the interview process as it only comes through a trial and extensive referencing.

I value most of all the approach and attitude of a highly professional, experienced individual who exercises integrity, judgement and takes initiative over improving standards…

Would you agree that chemistry is the key ‘ingredient’ for a successful long term working relationship between the PA & Principal?

It really depends on the role, but a sense of partnership with Principal and equally spouse and rest of household. A team leader in my case is critical to the smooth running of the domestic household.

What key attributes, traits and skills do you look for above all others when employing a PA?

Bright and optimistic demeanour and solutions orientated attitude while upholding the highest discretion.